ugly business practice
- psyolent
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ugly business practice
i don't know how people lay straight in bed at night.
have a friend doing some work ; trying to save his client from themselves and their own stupidity.
their spend on a certain product is ~400k a month. has been stabilised for a while now.
product vendor comes in to the client offering services to the client ; about how they can make things so much better, but only if they bring their guys in and pay for services to help make things better, not uncommon in IT, professional services ...
client is suckered in by sales ; in they waltz, all singing all dancing , drink our kool-aid.
bill for the product for the month while these turkeys were onsite ; he tells me is now 500k - and will continue to be that amount thereafter, if not more.
double whammy, pay for the professional services AND pay more for the product thereafter - what a bargain.
have a friend doing some work ; trying to save his client from themselves and their own stupidity.
their spend on a certain product is ~400k a month. has been stabilised for a while now.
product vendor comes in to the client offering services to the client ; about how they can make things so much better, but only if they bring their guys in and pay for services to help make things better, not uncommon in IT, professional services ...
client is suckered in by sales ; in they waltz, all singing all dancing , drink our kool-aid.
bill for the product for the month while these turkeys were onsite ; he tells me is now 500k - and will continue to be that amount thereafter, if not more.
double whammy, pay for the professional services AND pay more for the product thereafter - what a bargain.
Cheers,
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
- Tre-Cool
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Re: ugly business practice
surely he was smart enough to have something in the contract that if there spend went up or services failed to deliver. they could cancel contract and fuck off.
- antus
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Re: ugly business practice
Yeah need to be carefull in it. Many many vendors try to do exactly that to people. You need to check your contract (if you have one) has an exit strategy that you can use to get your data (if relevant) and get out. Has guaranteed service uptime (watch out for clauses similar to <15 mins is not an outage). Remember guarunteed uptime of 99% allows big downtimes).
When i was young '4 9s' aka 99.99% uptime was the good one and hard for vendors (which i was then) to meet. 3x9s (99.9%) was easy. But now as a consumer I see 'us' signing up for 99% & < 15 mins doesnt count, and nobody who should care does. If your in it and facing this remember that even though your right its hard to make people who should care, care. Can be a sad situation. Not sure what the solution is.....
Dunno if your talking cloud services but they're all the rage where im at.....
When i was young '4 9s' aka 99.99% uptime was the good one and hard for vendors (which i was then) to meet. 3x9s (99.9%) was easy. But now as a consumer I see 'us' signing up for 99% & < 15 mins doesnt count, and nobody who should care does. If your in it and facing this remember that even though your right its hard to make people who should care, care. Can be a sad situation. Not sure what the solution is.....
Dunno if your talking cloud services but they're all the rage where im at.....
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Re: ugly business practice
I don't get this cloud services crap, it's a total crock. Just wait until the majority of the worlds data is contained on so called "cloud services" and then watch the owners of said services start charging for it and then you need to consider the security issues as well.
I run a separate hard drive at home via the router and when that is full up I will just increase the storage space, I don't trust big business or government.
I run a separate hard drive at home via the router and when that is full up I will just increase the storage space, I don't trust big business or government.
Re: ugly business practice
I've been doings assessments on SLAs and in all honesty they are so full of legalese it's not funny. If it's not written in plain English I wouldn't sign it.
The concept behind "cloud" computing is sound the problem is "cloud" computing has been hijacked by Dropbox, Google, MS, even Ubuntu for a while. I had a problem with Dropbox a few years ago where alot of stuff went missing I was lucky that I always keep a backup at home but Dropbox was helpful when I was working I could access my stuff during my breaks. I'm considering slowly building a dedicated OwnCloud, or similar, NAS system. Start off with 2 10 TB Iron Wolf drives and then expand as required after that.
The concept behind "cloud" computing is sound the problem is "cloud" computing has been hijacked by Dropbox, Google, MS, even Ubuntu for a while. I had a problem with Dropbox a few years ago where alot of stuff went missing I was lucky that I always keep a backup at home but Dropbox was helpful when I was working I could access my stuff during my breaks. I'm considering slowly building a dedicated OwnCloud, or similar, NAS system. Start off with 2 10 TB Iron Wolf drives and then expand as required after that.
Re: ugly business practice
I use to use my website hoster as essentially a cloud a couple years back. Never took backups of that.. figured a multimillion $$ company wouldnt possibly lose their customers data.
But nooooooo, they didn't make a backup before migrating data between servers to ensure 'if' anything went wrong, they could recover. So.. all lost in the blink of an eye.
Would love to learn more about setting up my own server, least I have full control over that. Shit... could even move the virtual machines through it instead of killing the damn laptop!
Dropbox has been good so far though. If their systems ever do completely fail.. at least its linked with two laptops so the files saved on the system wont be lost.
But nooooooo, they didn't make a backup before migrating data between servers to ensure 'if' anything went wrong, they could recover. So.. all lost in the blink of an eye.
Would love to learn more about setting up my own server, least I have full control over that. Shit... could even move the virtual machines through it instead of killing the damn laptop!
Dropbox has been good so far though. If their systems ever do completely fail.. at least its linked with two laptops so the files saved on the system wont be lost.
Your Local Aussie Reverse Engineer
Contact for Software/Hardware development and Reverse Engineering
Site:https://www.envyouscustoms.com
Mob:+61406 140 726
Contact for Software/Hardware development and Reverse Engineering
Site:https://www.envyouscustoms.com
Mob:+61406 140 726
- psyolent
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Re: ugly business practice
antus. remember the 5 x 9's times well when i was back at ANZ mate. now it seems to be run everything all over the joint and you should be right. SLAs seem to have gone out the window.
and yeah contracts with cloud vendors. good luck with that. just give them your credit card and off you go isn't that how it works?
newsflash for you all - anything cloud - is a fucking marketing scam. its bullshit. rekcon its cheaper. bullshit. we can run a server on site for just over 1K p/a all told. do it as IaaS on demand with amazon, will cost you 5 times that p/a
tazzi you weren't using that mob up in nsw that tanked? and lost all that data with a too bad so sad clause?
and yeah contracts with cloud vendors. good luck with that. just give them your credit card and off you go isn't that how it works?
newsflash for you all - anything cloud - is a fucking marketing scam. its bullshit. rekcon its cheaper. bullshit. we can run a server on site for just over 1K p/a all told. do it as IaaS on demand with amazon, will cost you 5 times that p/a
tazzi you weren't using that mob up in nsw that tanked? and lost all that data with a too bad so sad clause?
Cheers,
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
Re: ugly business practice
Nah, international company. But I got strung along for a long time saying "our technical team are still recovering the data".psyolent wrote:tazzi you weren't using that mob up in nsw that tanked? and lost all that data with a too bad so sad clause?
Definitely taught me a lesson though, don't trust 'clouds' and always make a backup. Im happy it happened early on though, would have been catastrophic now.
Your Local Aussie Reverse Engineer
Contact for Software/Hardware development and Reverse Engineering
Site:https://www.envyouscustoms.com
Mob:+61406 140 726
Contact for Software/Hardware development and Reverse Engineering
Site:https://www.envyouscustoms.com
Mob:+61406 140 726
- psyolent
- Posts: 1575
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Re: ugly business practice
yeah.
just like the ATO and their colossal storage array failure.
yep. backup, backup and backup, and, dont backup into the cloud with the same cloud company
oh anyone notice the massive egress fees for getting data out. funny that. vendor lock in any one?
just like the ATO and their colossal storage array failure.
yep. backup, backup and backup, and, dont backup into the cloud with the same cloud company
oh anyone notice the massive egress fees for getting data out. funny that. vendor lock in any one?
Cheers,
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
Greg aka Sir Burnie Tanington
VX1 Berlina V6, VT1 Berlina V6 (Track), VN1 S V6, Hilux RN105 GMV8, Ford XP 170.
Re: ugly business practice
cloud is usefull for some things, but for work and critical information i like to be able to see my server in person and know the data is there. With cloud it could be on any server anywhere.