Asking a question about a product.. that Im sure everyones thinking.. and pretty much refusing to answer by instantly removing and banning the user... wow.rolls wrote:I did and he msgd me saying "your inflammatory comments were considered spam and hence removed". Not sure how asking if anyone has actually used the device and can confirm its results is inflammatory.vlad01 wrote:Should ask his for an engineering sample. Or just to confuse him, post on the board if anyone else was having their engineering samples brick PCMs damaging engines haha
Hope he realises negative experiences like that will echo through the web. I mean.. put into google 'berry tuning tool' and tell me what the first link is..
I get what your saying, but, himself and his company are not being harassed or slandered. But his products and services are being analysed and scrutinized, something that occurs to every single company, which he should respond to, by reassuring any new and current clients by answer those major questionsMAGP wrote: Chasing him around the internet (and that is what now appears to be happening) won't really have all that much of an effect unless you post something on a site (like this) draw his attention to it inviting him to verify his claims. If he looks at what has been written and replies you have your answer, if he looks at it and doesn't like what has been said and then chooses to take legal action you may have a problem and also create a problem for this site and it's owner(s). Be very aware it is illegal to use a carriage (meaning communications) service to harass someone. If he thinks, and can substantiate, that he is being harassed you may have created a problem.
Not taking sides I just think people need to think about what they are doing and how it may affect others.
Simply ignoring them and banning every person that asks a true valid question is evidently going to cause conversations and discussions outside of his website/FB page as its the only place these questions can be asked!
If we were making false claims, such as "This berry product made my car catch fire", then yeah, he probably would have a go.
But questioning the technical aspects of how safe it is such as:
How does it handle conflicting data from hard connections and digital requests?
Does it poll the ECU for faults, if so, what does it do when it detects a fault?
Does it simulate sensors, if so, which ones? If sensors are simulated, how much true live data from the cars sensors are retained?
If I just ignored every single person that asked "Does SOE even work? If so, why?", then I would be out of business! Most people are skeptical about products found online that have minimal or no real reviews, the only exception is when they find experiences found on forums or through word of mouth.