immortality wrote:One of my sons mates has fibre with a "up to" 100mbps plan but in reality sees no better than 20mbps.
I see a similar trend with our connection, certain times of the day/week download speeds are nowhere near what is advertised.
I get about 47/15 out of the 50/20 wireless plan I'm on outside of peak time but it does slow down to 6/6 for breif periods at the worst peak times but normally sits around that to about 15/8 ish.
With Internode I was only getting 1-2 down and often drop outs completely around mid night. On skymesh midnight actually is where I get the fastest speed lol.
I love the fact skymesh actually show way more detailed advisories than nbn do themselves on their site and I did see all of the kyneton wireless towers already need backhaul upgrades and they were onl put on like in 2015 and is at least with this isp the reason of peak time slow down. With internode it was a combo of them and the tower backhaul which is double whammy.
Unfortunately nbn co cancelled all upgrades for my area for some reason but the tech at skymesh says this is almost certainly just a reschedule, however he is asking for me to do a heaps of systematic speedtesting which is automatically logged by their server for them to look at so they can push forward what ever required support is needed, already a lot more than the old isp was currently doing for me. Don't get me wrong, internode were awesome like this too in the not too distant past but it's just not the same anymore.
The tech also stated their terms on speed guarantee as is here
" Please keep in mind that your speed will vary depending on a number of factors and you are not guaranteed to get 100% of the peak speed of your
service 100% of the time. Under the Terms and Conditions of your Customer Agreement, SkyMesh commits to providing your Service with average download
and upload Data Speeds of at least 85% of the Peak Information Rate of your Service at least 85% of the time as measured in hourly tests between 7:00
am and 11:59 pm in your local time zone. "
I'm certainly not saying my connection is shit from what I have been used to for so long but I def not meeting this guarantee, so that means something will be done about it on my behalf.
Oh one other thing I am really happy about is my ping and gaming experience is a LOT better now, whole 10ms less and even at worst peak congestion I see no issues at all. Pings do not change at all now. Old isp, unplayable lag and connection drop outs from home time to bed time, sucked balls.
