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Coms issue on windows 10

Posted: Sun Aug 01, 2021 9:56 pm
by wiix360
Hey just setting up new laptop has windows 10 iv installed tunerpro 5 RT
12$p file set it all up got ose 1.80 set up framework 3.0 installed wont conect to coms bourd
Go into settings and it wont allow me to select com port its blank im at a loss on what to do im probs missing something

Re: Coms issue on windows 10

Posted: Mon Aug 02, 2021 3:49 am
by Gampy
Is the driver installed, does Windows 10 show the Comport for the device ??

If you have unknown, damaged or unmanaged ports you can review/clean them with the following steps,

For Windows versions less then 10.
Find the "Command Prompt" shortcut and Right-Click on it,
Select: Run as administrator
If required, Enter: Password
At the command prompt type (or copy paste) the following two commands,
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
devmgmt.msc
For Windows 10 and greater ...
In the Search box type
devmgmt
and select Device Manager.
When Device Manager opens,
Select: View
Select: Show hidden devices
In the Device Manager Tree view,
Expand: Ports (COM & LPT)
On any ports you want to remove,
Select: Right Click
Select: Uninstall
In the Confirm Device Uninstall dialog,
Un-Check: Delete the driver software for this device
Select: Ok

The next time you plug the device in, it will re-install ...

I personally Uninstall all virtual COM ports and just allow them to reinstall in the specific order I plug the devices back in ... That way I get what I want on the ports I want them on.

Re: Coms issue on windows 10

Posted: Mon Aug 02, 2021 8:45 pm
by wiix360
Iv tryed all i know no luck this is all i get
16279010681242910963983883048305.jpg

Re: Coms issue on windows 10

Posted: Mon Aug 02, 2021 8:56 pm
by antus
You need a VCP (virtual com port) driver for your usb interface. Assuming your interface is plugged in and running then you either have no drivers loaded, or have the wrong type.

Re: Coms issue on windows 10

Posted: Mon Aug 02, 2021 9:50 pm
by wiix360
yea its all sorted tryed a virtual com port no luck endend up downloading the FTDI chip drivers and the way it went back in action

Re: Coms issue on windows 10

Posted: Mon Aug 02, 2021 10:45 pm
by Gampy
Always helps to install the proper drivers so they can create a proper Virtual Communications Port for the device ...

-Enjoy

Re: Coms issue on windows 10

Posted: Tue Aug 03, 2021 3:45 pm
by antus
It shouldnt hurt, but on a normal out of the box windows PCs the default driver for the OS loads and includes the VCP support, so no user driver install is required. *Sometimes* 3rd party software changes defaults though and the above needs to happen.